Contact Us

Last Updated: March 12, 2026

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General Inquiries

Email: [email protected]
Hours: Mon-Fri 9AM-5PM AEST
Response Time: 1-2 business days

Department Contacts

• Orders & Shipping: [email protected]
• Returns & Refunds: [email protected]
• Privacy Inquiries: [email protected]
• Compliance Reports: [email protected]
• Legal Inquiries: [email protected]

Quick Links

• FAQ
• Shipping Policy
• Refund Policy
• Age Verification

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Age Restriction: You must be 18+ to contact us regarding tobacco products.

Health Warning: Tobacco use poses serious health risks. Quitline Australia 13 7848