# Privacy Policy – Cheap Aussie Smokes _Last Updated: March 12, 2026_ — ## 1. Introduction Cheap Aussie Smokes (“we”, “our”, or “us”) operates www.cheapaussiesmokes.com. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with Australian privacy laws and the Public Health (Tobacco and Other Products) Act 2023. **Important Notice**: This website provides tobacco product information only. Age verification (18+) is required before accessing product details. — ## 2. Information We Collect ### 2.1 Personal Information – Name and contact details (email, phone number) – Shipping address – Date of birth (for age verification) – Payment information (processed securely by third-party providers) ### 2.2 Automatically Collected Information – IP address and browser type – Device information – Pages visited and time spent – Referral source ### 2.3 Order Information – Product selections – Order history – Transaction records — ## 3. How We Use Your Information We use collected information for: 1. **Age Verification**: Confirming you are 18 years or older (legal requirement) 2. **Order Processing**: Fulfilling and shipping your orders 3. **Customer Service**: Responding to inquiries and providing support 4. **Legal Compliance**: Meeting Australian tobacco law requirements 5. **Security**: Preventing fraud and unauthorized access **We do NOT**: – Sell your personal information to third parties – Use your data for unsolicited marketing – Share information with tobacco manufacturers for marketing purposes — ## 4. Information Sharing We share information only with: – **Payment Processors**: For secure transaction processing – **Shipping Providers**: For order delivery (Australia Post) – **Legal Authorities**: When required by Australian law – **Service Providers**: IT, hosting, and customer support services (under confidentiality agreements) — ## 5. Data Security We implement industry-standard security measures: – SSL/TLS encryption for all data transmission – Secure payment gateways (PCI DSS compliant) – Regular security audits – Restricted employee access to personal data **Note**: While we use reasonable security measures, no internet transmission is 100% secure. — ## 6. Your Rights Under Australian Privacy Principles, you have the right to: – Access your personal information – Request correction of inaccurate data – Request deletion of your data (subject to legal retention requirements) – Opt-out of non-essential communications – Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) To exercise these rights, contact us at: [email protected] — ## 7. Data Retention We retain personal information for: – **Active Customers**: Duration of account activity + 3 years – **Order Records**: 7 years (Australian tax law requirement) – **Age Verification Records**: 3 years (legal compliance) – **Deleted Accounts**: 30 days (grace period for reactivation) — ## 8. Cookies and Tracking We use: – **Essential Cookies**: For cart and checkout functionality – **Analytics Cookies**: To understand website usage (Google Analytics) – **Security Cookies**: For fraud prevention You can manage cookie preferences through your browser settings. — ## 9. Third-Party Links Our website may contain links to third-party sites (e.g., Quitline Australia for smoking cessation resources). We are not responsible for the privacy practices of external sites. — ## 10. Children’s Privacy **Strict Prohibition**: This website is intended for adults 18 years and older only. We do not knowingly collect information from anyone under 18. If we discover that a minor has provided personal information, we will delete it immediately. **Age Verification**: All users must complete age verification before accessing product information. — ## 11. Changes to This Policy We may update this Privacy Policy to reflect changes in: – Australian privacy laws – Tobacco regulations – Business practices Updates will be posted on this page with a revised “Last Updated” date. Significant changes will be notified via email (for registered users) or website banner. — ## 12. Contact Information **Privacy Officer**: Email: [email protected] Address: [Business Address], Australia Phone: [Business Phone] **For General Inquiries**: Email: [email protected] Hours: Mon-Fri 9AM-5PM AEST — ## 13. Legal Compliance This Privacy Policy complies with: – Privacy Act 1988 (Cth) – Australian Privacy Principles (APPs) – Public Health (Tobacco and Other Products) Act 2023 – Spam Act 2003 (for electronic communications) — ## 14. Dispute Resolution If you have a privacy complaint: 1. Contact our Privacy Officer (details above) 2. We will respond within 30 days 3. If unresolved, you may contact the OAIC: www.oaic.gov.au — **Acknowledgment**: By using this website, you acknowledge that you are 18 years or older and consent to the practices described in this Privacy Policy.